Privacy Policy

Effective Date: February 2025

HeViS.Co Systems Pty Ltd t/a Envisage Cloud Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our Managed Cloud Hosting Services and Solutions.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you contact us, sign up for services, or request support, we may collect:

  • Name, email address, phone number

  • Business name and relevant details

  • Billing and payment information

B. Non-Personal Information

We automatically collect certain technical information, including:

  • IP address, browser type, and device information

  • Usage data and interactions with our website

  • Cookies and tracking technologies for analytics

2. How We Use Your Information

We use the information collected to:

  • Provide and manage our cloud hosting services

  • Improve website functionality and user experience

  • Respond to inquiries and customer support requests

  • Send service updates, security alerts, and promotional content (you may opt out)

  • Ensure compliance with legal and regulatory obligations

3. How We Protect Your Information

We implement industry-standard security measures, including:

  • Data encryption and secure storage

  • Access control and authentication protocols

  • Regular security audits to prevent unauthorized access

4. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Trusted Service Providers (e.g., payment processors, analytics tools)

  • Legal Authorities (if required by law or to protect our rights)

5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve website functionality

  • Analyse traffic and enhance user experience

  • Personalize content and advertisements

You can manage or disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Restrict or object to data processing

To exercise these rights, contact us at admin@hevis.co.za.

8. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, and resolve disputes.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

admin@hevis.co.za